Reference

rajadepo Legal: access, data, and account rules

rajadepo Legal explains how we handle account access, personal data, cookies, payment records, and requests to change your details.

Account accessData and cookiesPayment recordsLocal-law wording
rajadepo rajadepo Legal: access, data, and account rules
CONTACT ROUTE

Get Legal help near your account

A clear contact route matters when a Legal question affects your account or payment record.

Account access If a Legal check interrupts login, contact us through the account support route and include your verified phone details so we can identify the correct account path.
Payment records For DANA, OVO, GoPay, QRIS, bank transfer, or virtual account records, send the reference visible in your cashier history rather than sharing a wallet password.
Data requests To ask about stored details, cookies, retention, or a correction, use the same support contact and state exactly which account field or record needs attention.
DATA HANDLING

How we apply Legal safeguards

We keep the Legal process practical: account identity is checked before sensitive changes, payment references are matched during record questions, and access decisions follow the local-law wording shown on this page.

Account details

We use your phone verification and account details to connect access requests with the right profile. Tell us through support if a name or phone record needs correction.

Cookie choices

Cookies can support login continuity and page functions on your mobile browser or desktop. If you clear them, you may need to repeat the account access step.

Payment evidence

A DANA, OVO, GoPay, QRIS, bank transfer, or virtual account reference helps us trace a Legal or account query without requesting your wallet password.

Account security

We may ask for account-linked confirmation before changing sensitive details or discussing a withdrawal record. Never send a password, one-time code, or private wallet credential.

Record retention

We retain account, access, and payment records only as needed for service operation, security checks, dispute handling, or a legal obligation that applies.

Change requests

Use the account support contact to request access, correction, or clarification about your data. Include the affected field and phone number so we can respond accurately.

Answers about Legal and access

These Legal answers cover the questions that usually arise before account creation or when you need to change an existing record. We explain the local-law position, verification path, cookie use, payment evidence, and contact method in plain English for Indonesian account holders.

Legal explains our rules for account access, data handling, cookies, payment records, security checks, retention, and contact requests. Access depends on local law, including the rules applying to your location.

Access is available only where local law permits. We may ask for phone verification and may restrict an account when location, eligibility, or an applicable legal rule prevents access.

We may use your phone-linked account details, verification records, login details, and payment references. These help connect a Legal request or withdrawal check with the correct account.

We may retain the payment reference, account connection, and status needed to trace a transaction question. We do not need your DANA or QRIS password for a record request.

Contact us through the support route shown in your account area. State the field that is wrong, add your phone-linked account detail, and explain the correction you are requesting.

We may compare the account name, payment reference, and verification details before processing a withdrawal record. This helps protect the account and keep the transaction history accurate.

Use the account support contact and specify whether your question concerns cookies, login continuity, account records, or payment history. We will route the request using the details you provide.